Privacy Policy

At Magic Storytime, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services. Please read this policy carefully to understand our practices regarding your personal data.

1. Information We Collect

Personal Information

We collect information that you provide directly to us, including:

• Account Information: Name, email address, and password when you create an account
• Order Information: Shipping address, billing address, and phone number for order fulfillment
• Payment Information: Credit card details processed securely through our payment provider (Stripe)
• Child Information: Your child's name and any additional details you provide for story personalization
• Photographs: Images you upload for creating personalized illustrations

Automatically Collected Information

When you access our Services, we automatically collect:

• Device information (browser type, operating system, device type)
• IP address and approximate location
• Usage data (pages visited, time spent, clicks)
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To create your personalized storybooks and process orders
• Communication: To send order confirmations, shipping updates, and respond to inquiries
• Improvement: To analyze usage patterns and improve our Services
• Security: To detect and prevent fraud, abuse, and security threats
• Legal Compliance: To comply with applicable laws and regulations
• Marketing: With your consent, to send promotional communications (you can opt out at any time)

3. Photo Storage & Security

We understand that the photographs you upload are precious and personal. Here's how we handle them:

• Photos are stored securely using industry-standard encryption
• Photos are used solely to generate illustrations for your storybook
• We do not share, sell, or use your photos for any other purpose
• Photos are automatically deleted from our active systems 90 days after your order is completed
• You may request immediate deletion of your photos at any time by contacting us

4. Children's Privacy (COPPA Compliance)

Magic Storytime is committed to protecting children's privacy. Our Services are designed for parents and guardians to create books for children—not for children to use directly.

• We do not knowingly collect personal information directly from children under 13
• All account creation and purchases must be made by adults (18+)
• Information about children (name, photos) is provided by parents/guardians who consent to its use
• Parents may review, delete, or refuse further collection of their child's information at any time

If you believe we have inadvertently collected information from a child without parental consent, please contact us immediately at privacy@magicstorytime.com.

5. Third-Party Services

We work with trusted third-party service providers to operate our business:

• Payment Processing: Stripe processes all payments securely. We never store your full credit card information.
• Book Printing: Our printing partner receives only the information necessary to produce and ship your book.
• Cloud Storage: We use secure cloud services to store data with encryption at rest and in transit.
• Analytics: We use analytics tools to understand how users interact with our Services.

6. Data Retention

We retain your information for as long as necessary to provide our Services and fulfill the purposes described in this policy:

• Account Data: Retained while your account is active and for 3 years after deletion
• Order History: Retained for 7 years for tax and legal purposes
• Photos: Deleted 90 days after order completion (or upon request)
• Generated Illustrations: Stored to enable reorders; deleted upon account deletion

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate personal data
• Deletion: Request deletion of your personal data (subject to legal retention requirements)
• Portability: Request a copy of your data in a portable format
• Opt-Out: Opt out of marketing communications at any time

To exercise any of these rights, please contact us at privacy@magicstorytime.com.

8. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Keep you logged in to your account
• Remember your preferences
• Understand how you use our Services
• Improve and personalize your experience

You can control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our Services.

9. Security Measures

We implement robust security measures to protect your information:

• SSL/TLS encryption for all data transmission
• Encryption at rest for stored data
• Regular security audits and vulnerability assessments
• Access controls limiting employee access to personal data
• Secure, PCI-compliant payment processing

10. International Data Transfers

Magic Storytime is based in the United States. If you access our Services from outside the US, your information may be transferred to and processed in the United States, where data protection laws may differ from those in your country. By using our Services, you consent to this transfer.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: