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Frequently Asked Questions

Everything you need to know about creating your personalized storybook. Can't find what you're looking for? Contact us!

Getting Started

It's simple! First, upload 3-5 clear photos of your child. Then choose from our magical story templates - like space adventures, fairy tales, or underwater quests. Our AI creates custom illustrations featuring your child as the hero. Finally, preview your book, make any edits, and order your printed hardcover!
Clear, well-lit photos with your child's face visible work best. We recommend uploading 3-5 photos showing different angles and expressions. Avoid photos with sunglasses, hats covering the face, or heavy filters. The better the photos, the more accurate the illustrations!
Absolutely! You'll see a complete digital preview of your personalized storybook before making any purchase. You can review every page, every illustration, and every bit of text to make sure it's perfect.
The AI generates your personalized storybook in just a few minutes! Once you upload photos and choose your story, you'll be able to preview your complete book almost immediately.

Customization & Editing

Each storybook is 30 pages, professionally printed as an 11" x 8.5" landscape hardcover. This includes the cover, story pages with full illustrations, and an 'About the Hero' page featuring your child.
Yes! You can make up to 33 edits to your storybook before ordering. This includes regenerating illustrations, adjusting text, or trying different story elements. We want you to be completely happy with your book.
We offer a variety of magical themes including Space Adventures, Underwater Quests, Enchanted Forest, Superhero Stories, Dinosaur Discovery, and more! Each theme has a unique storyline where your child becomes the hero.
Yes! You can add a sidekick character to join your child on their adventure. Upload a photo of a sibling, friend, or even a beloved pet to include them in the story.
Absolutely! You provide your child's name during the creation process, and it's woven throughout the story. The book is truly personalized to make your child feel like the star they are.

Orders & Shipping

We offer multiple shipping options: Standard Mail (7-14 business days), Priority Mail (4-7 business days), Expedited (3-5 business days), and Express (1-3 business days). Times begin after production, which typically takes 3-5 business days.
Yes! We ship to most countries worldwide. International shipping options and costs are calculated at checkout based on your location.
Yes, you'll receive a tracking number via email once your book ships. You can use this to monitor your package's journey to your doorstep.
Absolutely! You can order as many copies as you'd like. They make wonderful gifts for grandparents, aunts, uncles, and anyone who loves your child. Each copy is the same price.
We stand behind our product quality. If your book arrives damaged or with a printing defect, contact us with photos of the issue and we'll send a replacement at no extra cost.

Quality & Satisfaction

Our books are premium hardcover quality with a durable, glossy cover and thick, vibrant interior pages. The 11" x 8.5" landscape format is perfect for reading together and showcasing the beautiful illustrations.
Absolutely. All our story templates and AI-generated illustrations are designed specifically for children. The content is age-appropriate, positive, and celebrates adventure, friendship, and imagination.
Since each book is custom-made with your photos, we cannot accept returns. However, you have unlimited preview access and 33 free edits before ordering to ensure you're completely happy. If there's a printing or shipping issue, we'll make it right.
Our hardcover books are built to last! With proper care, they'll survive years of bedtime readings and become a cherished keepsake that can be passed down through generations.

Still Have Questions?

We're here to help! Reach out and we'll get back to you as soon as possible.